How to File a Claim

Aflac Group Insurance Claims

Claim forms for Aflac's group plans are available online at aflacgroupinsurance.com. A PDF version of the appropriate claim form can be downloaded using Adobe Acrobat Reader. For assistance please call a customer service representative at 1.800.433.3036. Claims can be faxed to 1.866.849.2970.

Aflac Group Insurance Service Request Form

The Service Request Form is available at aflacgroupinsurance.com to request any of the following:

  • Beneficiary change
  • Name change
  • Address change
  • Ownership transfer

A PDF version of the Service Request Form can be downloaded using Adobe Acrobat Reader.