HOW TO FILE A CLAIM

Aflac Individual Insurance Claims

Aflac individidual claim forms are available online at aflac.com. A PDF version of the appropriate claim form can be downloaded using Adobe Acrobat Reader. Claim forms can also be requested by calling an Aflac customer service representative at 1.800.992.3522. Upon request, an Aflac customer service representative will mail the forms to the policyholder.

Aflac Group Insurance Claims

Claim forms for Aflac's group plans are available online at aflacgroupinsurance.com. A PDF version of the appropriate claim form can be downloaded using Adobe Acrobat Reader. For assistance please call a customer service representative at 1.800.433.3036. Claims can be faxed to 1.866.849.2970.

Aflac Group Insurance Service Request Form

The Service Request Form is available at aflacgroupinsurance.com to request any of the following:

  • Beneficiary change
  • Name change
  • Address change
  • Ownership transfer

A PDF version of the Service Request Form can be downloaded using Adobe Acrobat Reader.

Still have questions?

  • 1.800.992.3522
  • www.aflac.com
  • Aflac Worldwide Headquarters
    1932 Wynnton Road
    Columbus, GA 31999

Still have questions?